Shipping policy

Here’s your updated shipping policy, combining your details with the earlier draft:

FūWA COLLECTIONS Shipping Policy

At FūWA COLLECTIONS, we strive to provide fast and reliable shipping for all our customers. Please review the following details for both Australian and worldwide shipping:

Order Processing

Orders placed with FūWA COLLECTIONS are processed promptly. We aim to process and dispatch orders within 48 hours of receiving them. Please note that processing times may vary during peak seasons or due to unforeseen circumstances. You will receive a confirmation email once your order has been processed and shipped.

Delivery Estimated Time (Australia)

• Express Post (Traceable): Delivery within 1-2 business days.

• Free Express Shipping: Available on all domestic orders over $150 AUD.

• Shipping Fees: For domestic orders under $150 AUD, a flat fee of $14 AUD applies for Express Shipping.

• All domestic shipments are delivered by Australia Post.

Worldwide Shipping

• Processing Time: Orders are processed within 48 hours of receipt.

• Shipping Costs: International shipping is calculated at checkout based on your location.

• Estimated Delivery Time: Delivery times vary, but typically range from 6-20 business days, depending on the destination.

Taxes & Duties

For all international and domestic orders, FūWA COLLECTIONS is not responsible for any taxes, duties, or customs fees that may be charged by your country upon delivery.

• Australian Orders: All applicable taxes and duties are included in the order total.

• International Orders: Any additional taxes, duties, or customs fees incurred upon arrival are the responsibility of the customer. These charges are not included in your total price or shipping cost. Please check with your local customs office for further information.

Shipping Delays

While we do our best to meet estimated delivery times, FūWA COLLECTIONS is not responsible for delays caused by shipping carriers, customers, or other factors beyond our control.

Missing or Lost Packages

In the rare event that your package is missing or lost in transit, please contact our customer support team at info@fuwacollections.com so that we can assist you in locating the package.

Address Accuracy

Please ensure that your shipping address is accurate and complete to avoid any issues with delivery. FūWA COLLECTIONS is not responsible for orders delivered to incorrect addresses provided by the customer.

Order Tracking

You will receive an email confirmation with tracking details once your order has been shipped. Please allow 1-2 business days for the tracking to be updated.

If you have any questions, feel free to reach out to us at info@fuwacollections.com.